Shipping

Standard shipping to Germany, Austria, and Switzerland is free of charge unless otherwise agreed.

When ordering a grill, standard shipping includes delivery to the kerbside. Customers in Germany and Austria may optionally select delivery to the installation site during the checkout process. The additional cost for this service is 250 euros.

Payment

We accept the following payment methods:

• Bank transfer (advance payment)
• Credit card
• Apple Pay
• Google Pay
• PayPal

Additional payment information:

Payments by credit card, PayPal, Apple Pay and Google Pay are processed immediately during checkout.

Our Bank details:

Account Holder: KOQOON GmbH und Co. KG 
IBAN: DE75 6105 0000 0049 1320 56
BIC/SWIFT: GOPSDE6GXX 
Bank: Kreissparkasse Göppingen
Purpose of Payment: Please enter the order number here

If you have any questions, feel free to write us at info@koqoon.com